Privacy Policy

TEXKOM S.R.O. STATEMENT ON PRIVACY POLICY


Commitment to customers on privacy
To protect your personal data and your privacy, TEXKOM s.r.o. has special interest. In this privacy statement, we want to provide clear, consistent and transparent information on the collection, use, processing and storage of personal data concerning TEXKOM s.r.o. customers.

For the purposes of this Privacy Policy, the term "TEXKOM s.r.o. customer" means a former, current or potential customer or user of a product or service offered by TEXKOM s.r.o. who is a visitor of one of our official websites.

Principles
The company TEXKOM s.r.o. makes its commitment to privacy and personal data clear by adopting these principles.

The company TEXKOM s.r.o. uses personal data in accordance with regulations, fairly, correctly and transparently.
TEXKOM s.r.o. obtains only as much personal data as is necessary and only for a legitimate purpose.

TEXKOM s.r.o. it retains only as much data as is needed and not longer than necessary.

TEXKOM s.r.o. protects personal data by means of appropriate security measures.

Why do we process your data?
We use and process personal information associated with you, for example, when you purchase our products online or at a store, visit our website, or contact customer service. Examples of personal information include full name, address, e-mail address, telephone number, payment information, purchase, order and usage history, IP address, member ID, and other case-related information (such as the information you provide when contacting our customer service). service).

In each specific section of this privacy notice, you will find information about the purpose of each relevant information processing.

Who is responsible for processing your personal data?
TEXKOM s.r.o .. is responsible for the processing of personal data within the scope of this personal data protection notice.

In each specific part of this notice on personal data protection, it will be stated when TEXKOM s.r.o .. will be responsible for the processing of your data, the division of responsibilities and the methods of exercising rights in its place.

Identity of the operator of the company TEXKOM s.r.o .:

TEXKOM s.r.o.
Senecká 2444 / 18A
93101 Šamorín
Slovakia

IČO: 48108588, IČ DPH: SK2120062274, DIČ: 2120062274

The company is registered in the Commercial Register of the District Court in Trnava, Sec.: Sro, Ins. Nr.: 38790 / T.

In certain circumstances, the responsibility for data protection and your privacy is shared with third parties, such as banking and financial institutions, postal services or electronic communications providers. See the sections of this privacy notice for more information.

Where do we process your data?
The personal data we collect from you is generally stored in a country of the European Union or the European Economic Area (hereinafter "EU / EEA"), but may be transferred to a non-EU / EEA country and processed there if necessary. Any such transfer of your personal data is carried out in accordance with the applicable regulations and without violating your legal rights.

Who has access to your data?
Your personal data is only accessible and accessible to the persons who need the data to achieve the intended purpose of the processing. To the extent necessary, your personal data may be provided to brands within TEXKOM s.r.o., suppliers and subcontractors (intermediaries and sub-intermediaries) who perform certain tasks for TEXKOM s.r.o., and independent third parties.

In addition, we may provide personal information to third parties if we have reason to believe that the use or disclosure of such information is necessary or appropriate to: (i) investigate potential violations; (ii) identifying, contacting or filing a lawsuit against anyone who may be in breach of the contracts it has entered into with us; (iii) investigating security breaches or cooperating with governmental authorities in accordance with a legal matter; or (iv) protect our rights, security or property, including fraud prevention.

We reserve the right to transfer any personal information we hold about you in the event that we merge with a third party or a third party acquires us as part of an acquisition, we undertake another business transaction, such as a reorganization, or such a transaction should be proposed.

What is the legal basis for the processing of your personal data?
TEXKOM s.r.o. may not acquire, process, use, store, etc. personal data without a valid legal basis. Legality can be derived from your consent, under contract, legal obligations or our legitimate interest as a business. For each specific purpose of processing the personal data we collect from you, we will inform you which legal basis applies to the exercise of your rights, whether the provision of personal data is required by law or required to conclude a contract, whether it is mandatory to provide personal data. , and the possible consequences if you choose not to provide your data.

What are your rights?
Right of access:
You have the right at any time to request information about what personal data we hold about you. You can contact Customer Service and receive your personal data via email.

Right of correction:
You have the right to request the correction of your personal data if they are incorrect, including the right to complete incomplete personal data.

If you have an account on our website, you can edit your personal information within your account on this site.

Right of portability:
Whenever TEXKOM s.r.o. processes your personal data by automatic means with your consent or agreement, you have the right to receive a copy of your data in a structured, commonly used and machine-readable format that we provide to you or another party. This only includes personal information you provide to us.

Right to delete:
You have the right to delete any personal data processed by TEXKOM s.r.o., at any time except in the following situations:

* you have an unresolved issue with customer service,
* you have an open order that has not yet been shipped or only part of it has been shipped,
* you have outstanding debt with TEXKOM s.r.o. regardless of the method of payment,
* if there is a suspicion that you have abused our services in the last four years, or such a suspicion has been confirmed,
* your debt has been sold to a third party in the last three years or in the case of deceased customers within one year,
* If you have made a purchase, we store your personal information in connection with your transaction in accordance with accounting regulations.

Right to object to processing on grounds of legitimate interest:
You have the right to object to the processing of your personal data, which is based on the legitimate interest of TEXKOM s.r.o .. TEXKOM s.r.o. will not continue to process personal data unless we can demonstrate a legitimate reason for processing that outweighs your interest and rights or due to legal claims.

Right to restrict processing:
You have the right to request that TEXKOM s.r.o. has restricted the processing of your personal data in the following circumstances:

* if you have objections to the processing based on the legitimate interest of TEXKOM s.r.o., TEXKOM s.r.o. restrict any processing of this data until the legitimate interest has been verified.
* if you declare that your personal data is incorrect, TEXKOM s.r.o. it must limit all processing of this data to the verification of the accuracy of personal data.
* if the processing is illegal, you can oppose the deletion of personal data and instead request a restriction on the use of your personal data.
* and TEXKOM s.r.o. it no longer needs personal data, but it is required to defend legal claims.

How do you exercise your rights?
We take data protection very seriously, so we have dedicated customer service staff to handle your requests regarding your rights listed above. You can write to them at any time at info@mellow.sk.

If you have an account on the TEXKOM s.r.o. website, you can exercise your right of access, portability and correction on the pages of your account, where you can also delete your account.

Responsible person:
We have appointed a responsible person to ensure that we continue to process your personal data in an open, correct and lawful manner. You can contact our responsible person at info@mellow.sk.

Right to lodge a complaint with the supervisory authority:
If you have a complaint about the way TEXKOM s.r.o. processes and protects your personal data and privacy, you have the right to lodge a complaint at any time with the Slovak Data Protection Authority or any other responsible supervisory authority in your country.

Updates to our Privacy Policy:
You may need to update our Privacy Statement. The latest version of the Privacy Statement is always available on our website.

We will notify you of any material changes to the Privacy Statement.

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